Troubleshooting the Checkout
If you are here, you are probably thinking: "Help! I can't choose
'Packing & Delivery' at checkout. I can only select 'Collect from Brighton'!"
This will be due to one of two reasons. First, check that we deliver to you.
​
If you have confirmed that we do deliver to your suburb, then follow these steps:
​
-
At checkout, you are likely seeing that the dropdown menu only allows collection from Brighton:

2. Click on the link that says "Victoria, Australia":

3. Change the postcode to your postcode in the lightbox that pops up, and click "Update" when done:

4. “Packing & Home Delivery” should now appear on the dropdown menu, with “Collect from Brighton” at the end of the list of delivery dates:

If you are still experiencing difficulties after following these instructions, or the problem is of a different nature, please contact us